21 Aug 2026
7 min read
AEO: getting cited by ChatGPT, Claude and Perplexity
People ask assistants now, not just search engines. Structured content decides who gets quoted.
More people now ask an AI assistant instead of typing into a search box. The assistant reads the web, answers in its own words and often links to a few sources. Answer engine optimisation (AEO) is the work of making your site one of the sources it trusts and cites.
What assistants look for
Your CMS matters more than ever
Assistants work best with clean, consistent content. In Umbraco we model content as fields rather than one big text box: a service has a summary and FAQs, an article has an author and a date. That makes it simple to output accurate schema on every page automatically.
Practical steps
Start with the questions your customers actually ask. Give each one a page or section with a direct answer, followed by supporting detail. Add organisation and FAQ schema, make sure pages don't rely on scripts to show their content, and keep facts such as prices and opening hours current.
We build structured data and content modelling into every Umbraco site. If you'd like a review of how AI assistants see your site, get in touch.